Privacy Policy – SKC Solutions

At SKC Solutions, we are committed to protecting your privacy and ensuring your personal information is handled safely and responsibly. As a provider of height safety roofing services in Sydney, Australia, we take the protection of your data seriously. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website or use our services.

 
1. Information We Collect
When you interact with us, we may collect the following information:

Personal information: Name, email address, phone number, company details, and any other information you provide.
Website usage data: IP address, browser type, pages visited, and other technical information collected through cookies and analytics tools.
We only collect information necessary to provide our services and improve your experience.

 
2. How We Use Your Information
Your information is used for the following purposes:

To respond to your inquiries and provide the services you request.
To communicate updates, project information, or service improvements.
To analyze website usage and improve our website and services.
To comply with legal or regulatory requirements.
We will never sell or rent your personal information to third parties.

 
3. Sharing Your Information
We may share your personal information only in the following circumstances:

With trusted third-party service providers who assist us in delivering our services (e.g., IT support, marketing, or cloud storage).
When required by law or in response to legal processes.
In connection with a business transaction such as a sale, merger, or acquisition, where we ensure your information remains protected.
All partners are contractually required to maintain strict confidentiality and security.

 
4. Cookies and Tracking
Our website may use cookies, analytics, and other tracking technologies to improve performance, analyze usage, and provide relevant content.

You can manage or disable cookies through your browser settings. Please note that some features of the website may not function properly if cookies are disabled.

 
5. Data Security
We implement industry-standard security measures to protect your personal information against unauthorized access, modification, or disclosure. Our systems are regularly monitored and updated to safeguard your data.

 
6. Data Retention
We retain personal information only as long as necessary to provide services, comply with legal obligations, resolve disputes, or enforce agreements. Once no longer required, information is securely deleted or anonymized.

 
7. Your Rights
Under the Australian Privacy Act 1988 and applicable international privacy laws (e.g., GDPR for EU visitors), you have the right to:

Access the personal information we hold about you.
Request correction of inaccurate or incomplete information.
Request deletion of your personal information where applicable.
Withdraw consent for specific uses of your data.
To exercise these rights, please contact us at:

Email: [email protected]

 
8. International Transfers
If your personal information is stored or processed outside Australia (e.g., cloud service providers), we ensure that appropriate safeguards are in place to protect your data.

 
9. Changes to This Privacy Policy
SKC Solutions may update this Privacy Policy from time to time. All updates will be posted on this page with a revised effective date. We encourage you to review this page periodically for the latest information on how we protect your data.

 
10. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us at:

SKC Solutions
Email: [email protected]

Your privacy is important to us, and we are committed to maintaining transparency and trust in all our interactions.